KNDI SERVICE CHARTER

KNDI LOGO

Vision

An Innovative Regulatory Institute in the provision of Nutrition and Dietetics services recognized by the internationally

 

Mandate/Mission

The Kenya Nutritionists and Dieticians Institute (KNDI) was established by an Act of Parliament No.18 of 2007, to provide for training, registration and licensing of nutritionists and dieticians, to provide for the regulation of the standards, and practice of the profession to ensure their effective participation in matters relating to nutrition and dietetics and for related purposes.

 

Core Values

Integrity-operate with unquestionable moral standards

Professionalism-at all times adhere to the KNDI professional Code of Conduct.

Accountability-be responsible and answerable to the KNDI’s Members and stakeholders. 

Transparency-open to its members and stakeholders

Team work- work as a team towards accomplishment of the Institute’s goals

 

service charter

COMMITMENT 

  • To be pro-active and responsive in the discharge of duties
  • To pay attention to details in service delivery
  • To exercise, honesty integrity and courtesy at all times
  • To cultivate and maintain partnership with all stakeholders
  • To create and maintain team spirit within the service
  • To be fair and firm in all our undertakings
  • To maintain a disciplined and compliance professional workforce
  • To be gender sensitive and
  • To promote, protect and respect the human rights of our customers

COMPLAINTS AGAINST

 

KNDI Complaints may be made to the Chief Executive Officer. Where dissatisfied the complaint may be reported to the:

 

Chief Executive Officer;

Kenya Nutritionists and Dieticians Institute; Commodore Office Suites, Opposite Nakumatt Prestige, 3rd Floor, Room 3G; P.O. Box 20436-00100, Nairobi, Kenya; Phone: +254-20-2608882;

E-mail: info@nutritiondieteticskenya-ke-org.  

 or

The Commission on Administrative Justice (CAJ) also known as the Office of the Ombudsman, 2nd Floor, West End Towers, Opposite Aga Khan High School off Waiyaki Way–Westlands P.O. Box 20414 – 00200, NAIROBI. Tel: +254-20-2270000/2303000/2603765/2441211/8030666; Email: info@ombudsman.go.ke.